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Why it received: ICS+ concentrates on customized software program for building automation units. Their focus has constantly been on offering the absolute best service to every one of their customers, Even with tackling a lot more than one hundred consumer engagements each year using a group of only a 50 %-dozen.Workforce Engagement empowers team le
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Awarded to an govt whose Management from the Corporation and field have led to your delivery of impressive methods.Why it received: Southwest, A serious U.S. airline, provides customer Associates a single perspective of the customer and also the contextual information and facts necessary to provide personalised experiences with Service Cloud.Empath